Residential Life { Division of Student Affairs/Enrollment Management }

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Student Staff Positions

Resident Services Assistant

The RSA staff is responsible for daily operations of the Community Front Desks. Resident Services Assistants provide quality customer service to the residence community. General duties consist of the following: Oversees the community desks with an emphasis on customer service, maintain documentation and records including service requests, lockout cards, check-in/out procedures, daily inventory of room keys. Assist with mail processing; answer multi-line telephone, distribute messages; receive maintenance, custodial and grounds keeping requests, report unusual events and provide information and referrals.

Currently accepting applications for the 2014-2015 academic year.


Resident Assistants (RAs)

Resident Assistants (RAs) are students who have experience living in residential communities and are familiar with what it takes to make the most of your experience here. Your RA has been carefully selected on the basis of his/her ability to show concern for students and to help make your living environment positive and educationally enriching. RAs are trained to serve as community builders, activity advisors, group facilitators, and referral agents. Your RA is someone who can answer your questions. If they can't answer your question, they will refer you to the person who can. Remember, our program exists so you, the resident, will be challenged and supported to learn and grow.

Applications for Spring 2014 are no longer being accepted.


Community Assistants (CAs)

The Community Assistant (CA) brings a student staff perspective for developing policy, procedure, and solutions for Residential Community issues. The primary responsibility of the CAs is the development of the Peer Conduct Review Boards which consist of students who volunteer to hold their peers accountable for the decisions they choose to make while living in university housing. The CAs primary focus is to help create an environment within the community that displays respect for the rights and privacy of others and promotes consideration of individual needs in a group living environment.

Applications for Spring 2014 are no longer being accepted.


Assistant Area Coordinator (AAC)

This is a Graduate Level position.

Assistant Area Coordinators (AAC) live and work in our community. Assistant Area Coordinator provide programmatic support to the Resident Assistant staff in efforts to provide outside the class learning through educational and social programs. They also work to build and maintain relationships with the university’s faculty and academic support staff.

AACs also have the opportunity to serve on departmental committees that are geared toward many of the larger functions and processes that annually take place in Residential Life. These committees have previously included Student and Professional Staff Selection, Staff Training, Diversity and Social Justice, and Assessment and Student Feedback. This position is great experience for those who are looking to go into business, management, education, counseling, event planning, and human resources.

Applications for Spring 2014 are no longer being accepted.


Lead Resident Services Assistant

Under the supervision of the Resident Services Coordinator, the Lead Resident Services Assistant is a representative of the University. The Lead RSA is assists with the daily operations of their respective community desk and provides quality customer service to the residence community. The Lead RSA is expected to understand and perform all Resident Services Assistant (RSA) tasks and procedures in addition to additional administrative and supervisory responsibilities.

Positions for 2013-2014 has been filled.


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